It’s been another interesting 12 months in the fast-paced world of EV charging. Here the team at Rolec details some of its high points in what has been a busy year for the brand.
You’ve heard all about the benefits of EVs for the planet, but how does this continued growth in green transport translate into revenue opportunities for the electrical contractor sector?
Growth in the EV industry is being catapulted by supportive government grants (such as the Workplace Charging Scheme for state-funded education institutions and the Infrastructure Grant for staff and fleets), progressive regulations (for example, Part S) and also the rising demand for public charging infrastructure to support the EV driver on-the-go.
The benefits and continued progression are what make it an industry with reliable sources of income – now and in the future.
There are currently over 1 million+ electric vehicles registered, and this isn’t showing any signs of slowing down soon. As these numbers continue to soar, charging infrastructure will also need to grow to meet demand and installers will be relied upon to make it happen.
Partnership training days
We’ve been on the road a lot lately, providing contractors with bespoke EV chargepoint installation training and ensuring they’re equipped with all the knowledge needed to propel their business forwards.
So far, this mission to increase EV knowledge has taken us across the UK as we travel from our head office in Boston to Glasgow, Manchester and Brighton, with no plans of stopping there. The inclusion of these training courses is part of our wider goal to increase the support and resources we offer to electrical contractors.
Fleet first
When you first think of EVs, your mind might be drawn to homeowners and individuals. Although this is a demographic that has really championed the EV movement, there’s an even bigger industry driving the transition to Net Zero: fleets.
In fact, according to recent data produced by Samsara, ‘more than half of fleets operating 15+ vehicles expect to have a hybrid or fully electric fleet by 2025’.
Awards season
At the beginning of summer, we had the pleasure of visiting Sweden to reconnect with the team at Sdiptech – a technology group that focuses on infrastructure to generate sustainable value growth – for its annual partnership awards. There, we were recognised for our dedication and determination throughout the year and were awarded Great Performer 2023, Special ESG Achievement, and Special Achievement.
To be specially commended by our partners like this has given us even more motivation to continue to provide advanced and sophisticated products to our customers.
Part of this spirit of innovation and growth has been channelled into expanding our range of products, introducing contactless payment solutions, new LCD screen models, and additional DC ultra-rapid chargers.
We’ve increased our DC offering to include a more diverse array of charging speeds, as well as an updated PAS 1899 accessible unit design. The new UltraCharge 240, 80 and 30 meet the needs of businesses at each end of the electrification spectrum by providing charging speeds from 30 kW to 480 kW. This range supports those who may be just beginning to adopt an EV fleet through to those who are looking for even more power from their charging network.
A strong year to build on
In 2024, our goal has been to enhance the EV contractor experience. How? By expanding our technical services, doubling our support department, and introducing weekly product training, so that we can provide multi-levelled support on the ground and over the phone to nationwide installers of Rolec hardware.
Building upon the feedback provided to us over the past few months, we’ve been able to directly target areas of our support services that needed enhancement. This includes optimising the customer experience and, in turn, doubling our customer satisfaction rating by creating a more seamless and reliable after sales support network.
Continuing this outlook as we head towards 2025, we’re dedicated to regularly improving our customer experience; shaping a landscape of electrification that sees client success and progress working hand-in-hand by prioritising the creation of a well-rounded system that starts at pre-sale enquiry and flows seamlessly to project assistance, quotation, onboarding and handover.
Get more details about Rolec and the support it offers to contractors here
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