The experts at NET answer a common training-related question.
Q. Why can’t I get detailed feedback on how I failed my AM2? I need to know where I went wrong, so I know what to focus on next time.
This is an area where NET has listened to your views and has recently made changes.
From April 2021, the AM2 results sheet lists a series of statements relating to the failed section/s, so candidates can understand more about where they didn’t meet the standard. For instance, ‘Selecting the correct cable as per the specification’, or ‘Positioning the equipment to the specification issued’.
We often get asked for more detail on specific points, like ‘which cable did I not select correctly?’, or ‘how did I position the equipment incorrectly?’
There’s a balance between giving helpful feedback and disclosing too much detail – if we told everyone exactly what they had failed on, and answered the questions above, it wouldn’t take long for people to work out the overall specification and marking criteria, which threatens the confidentiality of the assessment.
The assessment must be fair for all, rather than giving an unfair advantage to those who try to undermine the industry standard by seeking out what is essentially the ‘exam paper’ before their assessment.
The AM2 is an assessment of your overall industry competence rather than a ‘train to pass’ test. If you have been fully trained, have sufficient experience of all areas covered within the checklist and have studied the pre-assessment manual carefully, the AM2 is a fair benchmark of the standard that you should be able to meet.
The new feedback statements will enable you to look carefully at what areas to pay specific attention to next time. We’ll also continue to review our feedback within the permitted boundaries.
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