Every second counts when it comes to reliable alarm signalling and monitoring utilised by businesses. Noel Sesto, Technical Director & Solution Architect at ControlFreq, explains why this presents a fantastic opportunity for electrical and maintenance professionals.
With the UK phasing out BT landlines and 3G networks, many properties still rely on outdated communication systems, putting them at significant risk of service disruptions, security vulnerabilities, and compliance failures.
To help with future-proofing alarm signalling, businesses are looking to upgrade their legacy alarm panel monitoring, with the retirement of the BT RedCare Monitoring Service presenting a significant opportunity for installers and maintenance providers to help firms transition to modern, future-proof solutions.
Help is at hand
ControlFreq specialises in 4G-IoT alarm signalling hardware and a cloud-based alarm monitoring platform designed to receive live alarm signals, notify key stakeholders in real-time and monitor 4G device connectivity status.
The company provides a scalable, cloud-based software — branded for the installer as a recurring revenue value-add or branded directly for the end customer if required.
ControlFreq offers compatible 4G-IoT alarm communicator hardware with built-in network connectivity monitoring to ensure both the alarm system and the 4G communicator operate reliably.
WebAlarm delivers real-time visibility, instant alerts, and compliance assurance for fire alarms, security panels, and emergency systems – helping businesses maintain uninterrupted protection and peace of mind.
WebAlarm – real-time cloud monitoring for alarm systems
As businesses search for alternative alarm monitoring methods, WebAlarm offers installers and resellers an opportunity to provide their customers a real-time, cloud-based platform solution to monitor alarms in-house, that is customisable for fire alarms, intruder alarms, panic alarms and emergency communication systems monitoring such as lift or emergency phones. By connecting alarm systems to a ControlFreq 4G-IoT communicator (or third party hardware supporting SIA-DC09 or Contact-ID) businesses gain 24/7 in-house monitoring and secure third-party Alarm Receiving Centre (ARC) integration over SIA-DC09 or Contact-ID protocol.
This ensures alarm signals reach the right recipients instantly – whether that’s in-house security teams, a third-party monitoring service, or both simultaneously.
Key features of WebAlarm include:
Instant alerts
Cloud and email notifications to stakeholders for critical alarm and fault events. When used with ControlFreq hardware, customisable SMS and voice calls are achievable.
Device heartbeat monitor
Never miss a beat, if the device goes down, the right people know, instantly.
Network redundancy
Multi-network 4G-IoT connectivity, constantly monitored for uninterrupted operation.
Remote system management
Live status, event logs, alarm responses, faults and mains loss.
Seamless integration
Compatible with all existing alarm panels and security infrastructure.
White-label branding
Branded for your company, delivered to clients as your service, supported by ControlFreq.
Trade and reseller opportunities for MRR
Offer WebAlarm as a service to end customers and generate repeat revenue – with custom-branded marketing literature and technical support from ControlFreq.
For businesses seeking a cost-effective alternative to the traditional ARC services or back-up for third-party alarm monitoring, WebAlarm provides a scalable, customisable solution to ensure uninterrupted safety, security and compliance.
Fire and security alarm monitoring for maximum protection
ControlFreq’s fire and security alarm monitoring solutions provide real-time, reliable signalling, eliminating reliance on soon-to-be discontinued landlines and 3G networks.
Fire alarm monitoring
Ensure instant alerts for activations and faults – by SMS, pre-recorded voice call, email and WebAlarm – enabling faster response to fire risk, reducing downtime, and ensuring compliance with safety regulations.
Security alarm monitoring
Delivers real-time notifications for breaches, faults, and power failures, ensuring businesses, staff, and assets remain protected 24/7.
WebAlarm Cloud monitoring
WebAlarm integrates with ControlFreq or third-party hardware – supporting SIA-DC09 or Contact-ID protocol – offering features such as real time event logs of live alarm activity, instant notification of faults, mains loss or connectivity issues, and custom-branded interface to deliver a value-add service.
To tighten their security further, businesses can upgrade to the latest 4G monitoring hardware and gain cloud visibility of device status and alarm activity at the same time.
Early fire risk detection for high-risk areas
ControlFreq’s thermal CCTV monitoring provides real-time detection of heat anomalies, helping prevent fire hazards before they escalate.
Continuously scanning for the slightest temperature changes, the system detects preset threshold breaches and sends instant alerts via SMS, voice call and email – as well as audible alerts to the cloud console – for early fire risk identification, reducing the chances of costly damage, operational downtime, and safety risks.
It’s ideal for a range of high-risk environments, including:
EV chargers
Detects overheating and isolates mains power to prevent fire hazards.
Industrial sites
Monitors machinery and storage areas for potential fire risks.
Warehouses and logistics hubs
Ensures fire prevention in stockholding areas.
Data centres
Protects critical infrastructure from thermal-related failures.
Public transport and airports
Enhances fire safety in high-traffic environments.
With multi-network, 4G-IoT connectivity, the system ensures real-time monitoring with built-in connectivity checks. Cloud integration via API allows customisable solutions, ensuring compliance and real- time fire risk mitigation.
Get more details about ControlFreq’s full solutions offering here
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