“It’s revolutionised our office process” – an electrical business benefits from using Fergus job management software

“It’s revolutionised our office process” – an electrical business benefits from using Fergus job management software

We discover more about why utilising Fergus job management software has helped one prominent electrical business to save both time and money.

Founded in 1979 by Edward Nicholson, E & P Electrics (Bedale) has grown to become one of the main electrical contractors in North Yorkshire with a reputation for quality workmanship, reliability, and exceptional customer service.

Its team of highly trained and experienced electricians is committed to providing the best possible service to its clients and specialises in a wide range of electrical services, including installation, maintenance, and repair of electrical systems, lighting and power solutions for commercial, industrial and domestic properties. The team also offers a range of renewable energy solutions, including solar PV installations, battery storage solutions and electric vehicle charging points.

Committed to maintaining the highest standards of safety, quality, and professionalism, the work is carried out in accordance with all relevant regulations and industry standards.

Behind the scenes support

To help with running the business more efficiently behind the scenes, E&P Electrics (Bedale) is now using Fergus job management software, with the team seeing many benefits.

Employee, Lindsay Peacock, says: “Before we started using Fergus in the office, we were very paper-based, with things like time sheets and purchase ledgers all on paper.

“Since we moved to Fergus, the office has revolutionised. We no longer have to wait a week for time sheets to come in – we’re virtually paper-free now. The data entry across the whole of the office has been significantly reduced which is saving us so much time and money.”

Lindsay continues: “It is a real benefit to be able to track things in real time. We’re getting live data back from all of our electricians, which means we’re not having to wait a week to see the status of a job. Nowadays, we’re probably no more than 24 hours behind knowing what’s going on with any one job at any time. Not having to wait for the data means we can keep an eye on the profitability of every job to the day.

“We’re also seeing a lot more accurate data coming through because the manual input side of things has been significantly reduced. It’s made our day-to-day office work much smoother and more profitable because of the amount of data we can see at the click of a button. Take the status bars on the home screen on Fergus, for instance – there’s so much information available with one click.”

James Chillman, UK Country Manager for Fergus, adds: “As a business owner, it doesn’t make sense to keep wasteful and time-sapping habits in place when the answer is just a few mouse clicks or finger swipes away!”

For more information on Fergus and to access a free trial, click here

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