As consumers grow more conscious of the environmental impact of throwaway culture, Service Box is leading the way in repair-first solutions. It offers a faster, more accessible, and more sustainable approach to aftercare for household appliances, including boilers and heat pumps.
Service Box has a nationwide network of over 1,000 engineers and partnerships with major manufacturers, including Volution, Qvantum, Nobili, Sharp, and Polaroid.
The UK generates over 1.5 million tonnes of electrical waste each year, with a significant proportion coming from household appliances that could have been repaired instead of discarded. Unlike many service providers, Service Box is committed to repairing wherever possible, helping extend the lifespan of products while reducing unnecessary waste.
The company has built a strong reputation for service reliability and transparency and boasts an ‘Excellent’ 4.7-star rating on Trustpilot, a reflection of its customer-first approach. By working directly with manufacturers, Service Box ensures that all repairs use genuine parts, extending product life and maintaining brand integrity.
“Customers value speed, reliability, and fairness, and that’s exactly what we deliver,” says Jonathan Pavey, CEO of Service Box. “Every repair we complete means one less appliance in landfill, and our Trustpilot rating proves that consumers appreciate our commitment to both service and sustainability.”
To further streamline the repair process, Service Box is set to launch its new mobile app, which will allow customers to book and track repairs, manage their service plans, and access remote troubleshooting support. This move aligns with the growing trend of digital-first customer service, reducing the need for lengthy phone calls and making appliance care more convenient than ever.
“We know customers want instant, seamless access to repairs, and our app will make that even easier,” says Pavey. “It’s all about removing hassle and ensuring our customers always have support at their fingertips.”
For more information, please visit https://www.service-box.co.uk/
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