Tried and Tested – Rolec’s offering to EV installers

Tried and Tested – Rolec’s offering to EV installers

We catch up with the team at Rolec to find out why the brand’s offering to EV installers extends much further than simply products.

Back to basics

One of the UK’s favourite and most affordable EV charging pedestals – BasicCharge has proven itself time and again as a smart choice for reliable charging facilities. Chosen by many major developments, workplaces, and commercial spaces as the ideal charging solution for meeting Part S regulations, BasicCharge is more than your average EV chargepoint.

It’s a comprehensive and trusted solution that empowers electrical contractors with the groundwork to expand their portfolio into both domestic and commercial projects. Designed with simplicity and cost-efficiency in mind, it comes with built-in LED amenity lighting as standard, fully OCPP 1.6 compliant and offers either a plug & charge experience or convenient pay-to-charge option via Monta or any chosen back-office management system.

BasicCharge is a breeze to install. From unboxing to fully installed, Rolec provides step-by-step guides which walk electrical contractors through each simple step, ensuring the safe and efficient installation of the chargepoints.

Fully funded solutions

Rolec’s collaboration with Wattif EV means that you can now provide a variety of funding options to your customers. Fully funded, part funded, and subscription solutions are available for businesses, local authorities, and land owners, enabling you to offer them free EV chargepoints, installation and management.

Proven partners

As the demand for EV charging infrastructure continues to grow, what knowledge can empower you to deliver a seamless EV charging experience to your customers?

One of the strongest connections Rolec has made in the industry is with its electrical contractors. When the company first built its custom training academy it was to show them just how integral they are to the overall business. Now Rolec welcomes contractors to its premises regularly to keep them up-to-date with its latest product ranges and training.

To add a final touch, the courses are CPD accredited, with the new Installer CPD Training now available. Charge your knowledge, improve your skills, and keep up-to-date with the latest developments in EV charging while earning 4 CPD Credits at the same time.

The training is led by Rolec’s Contractor Relations & Training Manager, Allan Ross, who is here to assist installers throughout the entire journey of preparing their business and customers for net-zero, providing guidance from the initial stages to ongoing support once a project is underway.

Allan became a member of the Rolec team with two primary focuses: contractor relations and training, whilst strengthening connections with existing Rolec Approved Installer Partners.

Rolec and Monta: making EV charging a whole lot better

In a significant recent development, Rolec is now able to offer pre-onboarding to Monta. One of the biggest benefits of this, for larger projects, is that the installer would receive an invite to the ‘Installer Job’ on the Monta portal once units were dispatched to them, and here the entire network of chargepoints would be uploaded and waiting. There’s no need to manually enter the serial number for each unit, so the process can be more about installing and less about admin.

Monta offers real-time status and analytics, helping you optimise chargepoints, spot trends, and understand user behaviour. As an installer, you also gain access to Monta’s lead generator, which provides timely information on nearby chargepoint projects, allowing you to expand your business.

Rolec EV Powered by Monta allows you to offer your customers cost-effective socket pricing, paired with Monta’s feature-packed Enterprise Plan, 24/7 support, reduced transaction fees and subscription costs.

Once the installation is complete, you can ensure customer peace of mind by offering access to Monta’s 24/7 support system. This efficiently handles customer services, reducing late-night call-outs, enhancing satisfaction, and lowering maintenance costs.

Assured availability

Rolec EV remains one of the largest manufacturers and suppliers of smart OCPP compliant AC fast and DC rapid chargers. The brand has been building relationships with a prestigious portfolio of blue-chip customers with a strong national wholesale network for over 12 years, which has grown to include over 3,500 distributors and stockists. An extensive stock holding enables Rolec to offer next-day delivery across its AC range and approximately five-day delivery on the DC range.

Buy with confidence

For over three decades, Rolec has been creating bespoke and advanced outdoor electrical technology to help people power their journeys nationwide. The brand’s commitment to excellence is evident in all of its products, whether hardware or software, which are designed to high standards, ensuring that customers are at the centre of all services.

Customer support

Rolec’s team of account managers are on hand to support you and your customers throughout the entire journey; from offering guidance to streamlining grant applications. Allan Ross focuses on enhancing contractor relations and training, while the onboarding team is dedicated to ensuring a seamless transition to the new back-office platform. Additionally, Rolec’s technical support team is available to assist contractors with any questions or installation needs.

Get more details on Rolec’s full product range and offering here

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